Frequently Asked Questions

Creating an account in the Duxcasino is simple and straightforward. All you have to do is click *Sign Up* in the upper left corner and enter the required information. Having done that, you will receive an e-mail with a confirmation link which will let you verify your e-mail address. Once all this is done, your account will be fully active.

The fastest way is to create a new password by clicking the the forgot password page. You will receive an e-mail that will direct you to creating a new password for your account. If you are unable to do this on your own or you haven’t received our e-mail, you can contact our friendly support team through the live chat or write to support@duxcasino.com. We will be more than happy to assist you further.

If that happens, please contact our friendly support team through the live chat or write to support@duxcasino.com. We will resolve all problems as soon as possible.

We`re sorry, you won`t be able to change your e-mail address after registering.

Each user can register only one account from one computer, IP address.

Funds that are already on your account’s balance cannot be converted into another currency.

No, it is only allowed to open one account during your lifetime, even if the old account is closed down, you will have to request this one to be reopened as no new accounts can be created.

No. Unfortunately, it`s not possible to change your email address.

There are two ways of changing the currency in your account: you can either have your mouse over the currency at the top right of the site and change it from the dropdown list, or you can click on “Select” from your profile page on the one you wish to have active.